Who we are
Our website address is: https://www.ideann.com/ (“ideann”, “we” and “us”).
What personal data we collect and why we collect it
Website visit: When you visit the Websites, our servers automatically store information such as URL, IP address, browser type and language, and date and time of the visit.
Contact with ideann.com: When you contact ideann.com, for example to request information, ideann.com stores the personal data you provide, if this is necessary to respond to your request properly.
Newsletters and commercial emails: We will only send you an email newsletter about our products and/or services if you have given us your explicit permission to do so. You can always opt out from receiving the newsletter by clicking the unsubscribe button at the bottom of the newsletter, or by changing your account settings.
Furthermore, we may contact customers by email to offer them our own products and services and those similar to the ones they ordered from us. If you wish not to receive these emails from us, you can also use the unsubscribe button (right of objection).
Placing orders: When you place an order through one of ideann.com’s Websites or a reseller, we process the following personal data:
– First and last name
– company name (if applicable)
– email address
– Phone number
– Invoice address
– Delivery address
– Payment details
Registration and use of account: If you create a ideann.com account, you will not have to enter your personal data for each order individually. The account also provides you with an overview of the products and services you purchased from us. In some cases, this account is necessary for the performance of the agreement, invoicing, and payment. To create an account, we need the data specified above to place an order. Additionally, we will process the following data:
– User name (chosen by you);
– Password (chosen by you): the password is hashed and will remain invisible to us
– Other information that you choose to share with us;
– An overview of your ideann.com order history.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
What are cookies?
When you visit our Websites, cookies and similar technologies are stored to your computer, smartphone, tablet, or other device. Cookies are small text files that are created and stored to your computer, smartphone, or tablet during the use of the Websites.
Cookies used by ideann.com
ideann.com uses the following functional cookies, which are cookies that do not process personal data:
– The functional cookies make sure the Websites work correctly, for example by keeping you logged into your account (without needing to enter your log-in data every time), and by remembering what products are in your shopping basket and sending the correct amount to check-out
– We use analytical cookies to analyze what, when, and how much you purchase, or which pages of the Website(s) you visit and when. This enables us to make sure that the right products are in stock at the right moment, and to optimize the ease of use of the Website(s).
You can decide for yourself whether you want to accept cookies, or to receive a notification from your browser when a cookie is placed. You can do this by changing your browser settings. As every browser is different, you should check your browser’s manual to find out how to do this for your browser. You can also remove installed cookies from your computer, tablet, or smartphone.
Embedded content from other websites
We shall not share your personal data with third parties without your permission, unless:
it is necessary to do so for the performance of the agreement between you and ideann.com, for example with regard to the payment and delivery of the products you ordered;
Ideann.com must disclose personal data to government bodies because of a legal obligation or an emergency;
Ideann’s business activities are reorganized or transferred, as a result of which ideann.com must transfer the personal data to another organization.
Visitor comments may be checked through an automated spam detection service.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.